FREQUENTLY ASKED QUESTIONS
Yes, all Volkswagen repair and maintenance services at PRO.CTO come with a 1-year warranty on both labor and parts (OEM or genuine).
We accept both card and cash payments. You can also request an invoice or use Apple Pay at our Al Quoz workshop.
Yes, our team includes VAG-trained and certified mechanics, using Volkswagen-approved software and tools for accurate repairs.
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We use only OEM or genuine Volkswagen parts to ensure quality, safety, and full compatibility with your car.
Yes, we have a clean waiting area with Wi-Fi, coffee, and AC, so you can relax while we work on your Volkswagen.
Absolutely. For every repair or service, we share a photo or video report showing all replaced parts and performed work.
Yes, we offer a free initial checkup for most Volkswagen models before starting any major repairs.
We service all VW models — from Golf, Passat, and Jetta to Touareg and Arteon, including electric and hybrid versions.
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